Why do we get warranties that really don't look out for our best interest...

[69Bee]

While not Mopar, this is a head from a Ford F150 5.0 motor. The dealer said that it had misfire codes, and they needed it looked at. Washed it, and vacuum tested the valves, but all sealed fine. Removed the offending cylinders valves and viola... My opinion is the gas is the problem, as the ethanol washes the seats of the intake valves, and exacerbates wear between the valve and cylinder. All 8 intake valves are junk in this head, needing replacement and valve job. I told the dealer that the other head has gone just as many miles, has drank the same gas as this head, and is definitely in the same condition, thus should be done also. They asked me to do two quotes; one head and both. The warranty service company would ONLY approve fixing the one head. I was actually surprised they didn't say to only do the one cylinder (2 intake valves and seats). This is normal for the dealers, the warranty companies will ONLY fix what caused the failure, even if it is only one valve.

 

[flypaper]

not surprising
its only about Money anymore
doing the right thing is in our past.

 

[slimt]

A warranty is about the extra money they made from the sale. Anything after that is decided by there minions if it applies to getting more money out of you to fix the problem that does not apply to that warranty. Then they have the nerve to mention all the other things the car requires to make sure the warranty does get voided . Its a nickel and dime thing that gives them the upper hand to say. Nope its not covered by the warranty.

 

[Slap Stick]

Ethanol didn't cause that.
When In was working with my late friend with his race cars we ran E100 and never had a valve problem.

 

[68Moparmaniac]

Geez, what's the mileage on those heads?
Could be just a bad heat treat? It happens...

 

[Ernie ingling]

Suspect guides have too much play. And you’re right corporate does not give a rats patoot about the consumer.
SHOW ME THE MONEY WORLD
BUT Merry Christmas to all

 

[Don Frelier]

Well, you could throw a bunch of those metal shavings laying there in and then get a whole new warranty motor.
Just sayin...


Just don't plan any long trips.

 

[cosgig]

Never buy the extended warranty, ever.

 

[steve from staten island]

This is exactly how they screw you, just do one head, the price to get the other head done would be astronomical.

 

[mopar 3 B]

Warranties are not and never were written to protect the consumer or the dealer. All were written to protect the manufacture and the warranty company from law suits by the consumer.

 

[Lefty71]

This is normal for the dealers, the warranty companies will ONLY fix what caused the failure, even if it is only one valve.

Keep this in mind if you ever consider buying a used car that someone else traded in from a dealer, even the bigger ones. When there is no owner to satisfy, such as yourself, then you can bet the absolute minimum was done to get that car down the road (with your money in their pockets).

 

[Ron H]

Extended warranties are of course widely worded and most often I've decided to get one and it has worked out greatly in my favor! Nice since a lot of other **** doesn't. First reason is I rarely have bought a new car looking for a low mileage one a few years old. Example, I bought an Olds Aurora (the 2nd one I owned as I liked them) in '05. It was an '03 with 10k on it fully decked. That car new was about $40k and got it for $19k barely broke in yet and ran it over 150k passing it down to one of my kids at around 80k. The new car depreciation has always riled me. Later I bought a low mileage Intrigue for my wife with 29k on it. Decided to get the X warranty and friggin glad I did. At 50k head gasket went and it needed a Caddy dealer to do the repairs as my mech said he doesn't like taking the risks on Caddy motors. Cost? $4800! My $2,100 warranty covered it. Bought a used Sonata for the wife with 11k and got the X warranty. This was a sweet one as it said if the car is maintained you'd get all but $150 back at the end of the period. Well I'm a stickler for keeping cars maintained anyway. Only thing encountered was taking it on a long trip out west a rock hit an AC line. A $700 repair my wife wanted to use the warranty for and said nope. Paid it out of pocket. When I sold the car I got $1,900 back from the warranty co. Don't think these are offered anymore. When I got my '97 1500 truck I got X warranty and the tranny took a **** just a month before the warranty expired...covered the $2,600 repairs. Now the warranty for my daughter's CRV IS for **** though think Honda should have recalled for **** pistons so took a dump on that 'warranty' nicely worded to exclude problem it had.

 

[DCCoronet]

I work for a dealer and you get what you pay for.....Factory extended warranties are the best, but cost the most. CNA and TWG are the best third party ex. warranties I have had to deal with. Usually, the worst are the ones where you pay month to month for and you should read what's covered in the contract before you purchase. Most companies offer different levels of coverage....so, for example, if you buy the least expensive plan, the only coverage is for internally lubricated components such as the crankshaft....pistons, etc.