HYRDGOON
Well-Known Member
- Local time
- 8:13 PM
- Joined
- Apr 20, 2013
- Messages
- 3,375
- Reaction score
- 2,746
- Location
- Breslau, Ontario, Canada
Update on some good customer service X 2!
Mity Mounts has already shipped my replacement mount and provided a track #. Guess it wasn't as complex for them as they believed it would be... would be nice if this led them to realize they can start selling direct to Canada
(although dealing with 440 Source for the purchase was fine except for the ridiculous shipping charge!)
For the Shumacher Torque strap I contacted National Moparts (A fairly local specialty dealer)... they advised me they didn't have the strap in stock but would check for delivery and call me back... Called me back the next day and said delivery will take about 2 weeks... BUT... I had one already in a customer order and I called him and asked when he needed it and he said a month... so I asked if I could give you his and order him another and he said "Of course!" Thanks to this stranger and National Moparts for making that happen! Hopefully have this thing sewn back together and toughened up next week.
Mike
Mity Mounts has already shipped my replacement mount and provided a track #. Guess it wasn't as complex for them as they believed it would be... would be nice if this led them to realize they can start selling direct to Canada
For the Shumacher Torque strap I contacted National Moparts (A fairly local specialty dealer)... they advised me they didn't have the strap in stock but would check for delivery and call me back... Called me back the next day and said delivery will take about 2 weeks... BUT... I had one already in a customer order and I called him and asked when he needed it and he said a month... so I asked if I could give you his and order him another and he said "Of course!" Thanks to this stranger and National Moparts for making that happen! Hopefully have this thing sewn back together and toughened up next week.
Mike