Bruzilla
Well-Known Member
Over the past two months, I've had four Priority Mail packages get misdirected leaving the hub post office in Jacksonville, FL. The packages get to Jacksonville just fine, then they get scanned as departing Jacksonville and are "In transit to destination", and then they disappear. One went to New Jersey, another to Boston, and I have no idea where the other two went. Then a week or two later they suddenly appear at the Orange Park post office and get delivered.
My daughter sent me a package using two-day mail on Monday that was supposed to be delivered Wednesday, and it didn't show up. It too left Jacksonville and went into "In transit to destination" mode, so I went to the post office to find out WTF is going on. I got a hold of this supervisor named Charlotte.
She ran the number on my daughter's package, and said the problem was it had been sent via regular first class, and it can take up to 14 days to deliver, which was an out and out lie. I called her on it, and said how could she have given me a tracking number on a regular first class package, and she lied again and said all first class mail gets tracking numbers now!
Then I asked her to check the number on another package that is currently lost. It was sent from Pompano Beach, FL, and should have gotten delivered in a day or two, and instead it had taken three days just to get to Jacksonville, then left Jacksonville on April 30th and has been "In transit to destination" ever since. She checked the number and said the package had just left Jacksonville yesterday (5/2). I pulled up the tracking information and it clearly said it had left 4/30, not 5/2, and it damn sure doesn't take four days for a delivery truck to drive the 20 miles from the Jacksonville post office to Orange Park! She then told me that the scanned date for "Departed USPS Facility Jacksonville, FL" just indicates when the scan was done and doesn't mean the package actually left the facility!!!
So I filed a complaint with the post office, which I suspect will go nowhere, and when it does I'll escalate the matter to my Congressman. He may not have much power with the big guys in Washington, but I know getting nasty grams from Congressmen does get the postmaster general off his/her ***.
My daughter sent me a package using two-day mail on Monday that was supposed to be delivered Wednesday, and it didn't show up. It too left Jacksonville and went into "In transit to destination" mode, so I went to the post office to find out WTF is going on. I got a hold of this supervisor named Charlotte.
She ran the number on my daughter's package, and said the problem was it had been sent via regular first class, and it can take up to 14 days to deliver, which was an out and out lie. I called her on it, and said how could she have given me a tracking number on a regular first class package, and she lied again and said all first class mail gets tracking numbers now!
Then I asked her to check the number on another package that is currently lost. It was sent from Pompano Beach, FL, and should have gotten delivered in a day or two, and instead it had taken three days just to get to Jacksonville, then left Jacksonville on April 30th and has been "In transit to destination" ever since. She checked the number and said the package had just left Jacksonville yesterday (5/2). I pulled up the tracking information and it clearly said it had left 4/30, not 5/2, and it damn sure doesn't take four days for a delivery truck to drive the 20 miles from the Jacksonville post office to Orange Park! She then told me that the scanned date for "Departed USPS Facility Jacksonville, FL" just indicates when the scan was done and doesn't mean the package actually left the facility!!!
So I filed a complaint with the post office, which I suspect will go nowhere, and when it does I'll escalate the matter to my Congressman. He may not have much power with the big guys in Washington, but I know getting nasty grams from Congressmen does get the postmaster general off his/her ***.
