Herbs parts….. NEVER AGAIN

[moparedtn]

That's the former Frank Mitchell company, isn't it?

 

[DeltaV]

That's the former Frank Mitchell company, isn't it?

Frank MITCHELL Obituary (1950 - 2014) - Navarre, FL - Atlanta Journal-Constitution

 

[c.moo]

Bought new old stock 440 rocker arms from them few years back, they sent me all lefts, call them and they sent me set of rights and return label and I drove down and picked up some body sheet metal and have order other parts with no problems. This was from AMS.

 

[DaneBisel]

When you buy parts from Herb’s, you’re not dealing with Herb, you’re dealing with AMS.

View attachment 1794988

I understand that but the address is HERBSPARTS.COM. The phone number associated with that web page and the email [email protected] is who the issue was with. I’m in no way saying HERB is a jerk, I’m saying don’t deal with HERBS PARTS. “A division of AMS obsolete.”

 

[QuickBpBp]

PM sent

 

[440 4 speed]

I understand that but the address is HERBSPARTS.COM. The phone number associated with that web page and the email [email protected] is who the issue was with. I’m in no way saying HERB is a jerk, I’m saying don’t deal with HERBS PARTS. “A division of AMS obsolete.”

I think I have missed explaining. Example, I wanted to order Herbs dyes a couple of years ago. I contacted AMS to send them to a friend who was in AZ, everything worked well.
I have always used PPR persistence paralyzes resistance

 

[DaneBisel]

Persistence has consisted of 1/2 dz phone calls and several emails. I will take my business to someone that appreciates my business and doesn’t need hounded to fulfill their promises. I’m happy for the ones that have never had a problem and I wish that was the same experience I had.

 

[Mopar Hunter]

I understand that but the address is HERBSPARTS.COM. The phone number associated with that web page and the email [email protected] is who the issue was with. I’m in no way saying HERB is a jerk, I’m saying don’t deal with HERBS PARTS. “A division of AMS obsolete.”

I know you understand that, but that address, email and phone number is owned by AMS obsolete.
It’s a redirect to AMS obsolete. Herbs parts don’t exist anymore.

 

[Mopar Hunter]

Maybe @69bfan can clear things up a little bit.

 

[Mopar Hunter]

 

[DaneBisel]

Ok…. I will never order from Herbsparts.com again.

 

[Mopar Hunter]

If you or your friend order from anybody, try on the parts before you paint them.

 

[DaneBisel]

Lesson learned.

 

[Speedbird]

It sounds like the big problem is a vendor isn't doing what they say they will do. And that would be frustrating.
I could tell of all my misspent money that made me feel stupid. But even AMD will tell us to check fit before painting.
So, I would think in most cases it would be on the buyer if the wrong part was sent and it didn't fit after painting.
I don't think that is the issue here then.
I bought some grommets from DMT and as soon as I called he realized they had sent the wrong part without me even explaining what I had in my hand.
New ones sent.
I've never had an issue with a vendor as soon as they realized I was trying to be reasonable about mistakes.
One thing I'm very hesitant to do is trash a vendor since in our world EVERY vendor is valuable because it isn't a Mustang or Camaro we are trying to get parts for.
Tach installation

 

[Spuzzy]

Mega parts is fine if you have a 68 through 70 B-body, hemi, or six pack. Other than that, their inventory is limited