patrick66
Well-Known Member
In 2003, a tornado destroyed my shop and totalled my house. Oh, and every vehicle I owned was damaged or destroyed. My classics were with Hagarty. My drivers were with USAA. Hagarty had an adjuster out within 72 hours of the call to them. All four of my five classic cars were looked at closely, and I had a check in my hand for all four 72 hours after that! Plus, I was able to keep the four, so that was very painless...well, the process was. Seeing my trashed cars and truck was not painless.
USAA...well, I will always be their best NEGATIVE spokesman! My Cummins Dodge D3500 had the bed completely destroyed, two windows busted out, and the camper disintegrated. They were going to total it, until I found a complete bed for it that only needed to be color-matched. The Cummins was fixed in about a month's time, pretty easy, but just a bit time-consuming. My other daily truck was a '70 F-250 my Dad had for several years. I was the third owner. Beautiful truck that I had appraised just two months prior for $8K. It was absolutely bent like a pretzel! So, what did USAA offer me? A whopping $2,300 and change. Here, just kick me in the balls already! I told them to stuff that in their *** and I'd be expecting a check for the appraised value of $8K. Four months later, we are in arbitration before the State Insurance Commission. I showed them over 150 pictures of the before and after, and how ignorant their appraiser was concerning vehicles (he claimed a color change and "missing air conditioning" (truck never had it, ever!) hurt the value of the truck.) They told USAA that they were in the wrong, and to write a check on the spot for $7K and I keep the truck. Once the check cleared, I cancelled USAA before they could do that to me.
Hagarty good. USAA ******* horrible.
USAA...well, I will always be their best NEGATIVE spokesman! My Cummins Dodge D3500 had the bed completely destroyed, two windows busted out, and the camper disintegrated. They were going to total it, until I found a complete bed for it that only needed to be color-matched. The Cummins was fixed in about a month's time, pretty easy, but just a bit time-consuming. My other daily truck was a '70 F-250 my Dad had for several years. I was the third owner. Beautiful truck that I had appraised just two months prior for $8K. It was absolutely bent like a pretzel! So, what did USAA offer me? A whopping $2,300 and change. Here, just kick me in the balls already! I told them to stuff that in their *** and I'd be expecting a check for the appraised value of $8K. Four months later, we are in arbitration before the State Insurance Commission. I showed them over 150 pictures of the before and after, and how ignorant their appraiser was concerning vehicles (he claimed a color change and "missing air conditioning" (truck never had it, ever!) hurt the value of the truck.) They told USAA that they were in the wrong, and to write a check on the spot for $7K and I keep the truck. Once the check cleared, I cancelled USAA before they could do that to me.
Hagarty good. USAA ******* horrible.