'68 Coronet R/T
Well-Known Member
Thought I would try Gabriel Shock Absorbers since they claimed to be reproductions of the originals.
Arrived today and although the boxes all looked the same, the front shocks were made in China and the rear shocks were made in Mexico.
The quality and even the color are quite different.
So I tried generating a return only to be told I had to wait until I receive my item.
Called customer service and after sitting on hold for 20 minutes listening to crummy music, my phone beeps and a message "call failed" appeared.
Needless to say I am less than happy with Parts Geek at that moment and would strongly advise others to beware.
UPDATE: Was finally able to get an RMA number so I could package those shocks and send them back. Dropped them off a UPS this morning so we'll see when and if I get my money back. Cost me $22 to ship them back so I'll probably lose a few dollars in the return process.
Arrived today and although the boxes all looked the same, the front shocks were made in China and the rear shocks were made in Mexico.
The quality and even the color are quite different.
So I tried generating a return only to be told I had to wait until I receive my item.
Called customer service and after sitting on hold for 20 minutes listening to crummy music, my phone beeps and a message "call failed" appeared.
Needless to say I am less than happy with Parts Geek at that moment and would strongly advise others to beware.
UPDATE: Was finally able to get an RMA number so I could package those shocks and send them back. Dropped them off a UPS this morning so we'll see when and if I get my money back. Cost me $22 to ship them back so I'll probably lose a few dollars in the return process.
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