buyer's manners

[MikeyT]

Hey guys.

Maybe I'm just being a dick, ( feel free to tell me,lol) but I was wondering does it ever get old for other people,dealing with tire kickers, picture collectors,dreamers when selling a car?

Ok, case in point, so last week, I get a email from a guy who saw my add on racingjunk. He asks reasonable questions about the car, and if he could have a few pictures of the usual frame, trunk and such... I of course answer everything, send off the pictures, and hope to hear either way.

Nothing... Now, maybe I am being unreasonable, or am old school, but is it too much to write back, a "Thank you for your time and effort, but not for me."

Am i wrong?

Discuss...

Mike

 

[flypaper]

suck it up..
don't expect anything from anyone
it all part of the game...

sometimes i don't answer back because i see something
i do not like or its not in the condition i desire.
what is pointing it out to the seller going to do besides eventually piss them off?
change my or your mind about the item?

i always thank the person for thier time
before i even get the pics to save me
from saying no thanks..

why do i do that?
you tell them no thanks
and then they will ask why?
you tell them why and then they get mad at you.
spare me the drama...

 

[roadrunnerman]

Send him another e-mail asking him if he is going to buy the car or just wants to collect pictures. Tell him point blank you took the time to send them to him, the least he could do is send a thank you back. I've done the same thing when somebody calls my phone and they hang up when I say hello when they realized they called the wrong number. I'll call that number back and tell the other person it was rude to just hang up without an apology at least.

 

[MikeyT]

Both valid points.

 

[Propwash]

I agree, don't waste your time worrying about it. There's something a lot of people are lacking these days and that's called "moral's" or the elusive "common courtesy"-sometimes both put together, it's referred to as "class".

To some, a 30 second phone call, email or visit is just something you do to leave a seller not wondering or getting their hopes up and saying "hey thanks, but i'm going a different route" or "gonna pass this time" and is part of being decent to one another.

To others, who's #1 concern is themselves...well that's just too much work. God forbid they'll have to have a conversation with you after they decided no. Never know, maybe you'll string them up with rope and lower them in an old well....or even worse.........................you'd ask why?O>M>F>G!!! Truly traumatizing..... Or just maybe you'd give a little on price or remember their courtesy and face/name for next time.

Either way, don't get too riled up about it....Move on. A lot of folks out there that are going to waste your time and unfortunately they think "moral's" is a river in France. Good luck on your sale and hopefully it's smooth sailing for you here on out.

 

[tpodwdog]

i come from the land of MANNERS. if im looking at a car....or whatever, and its just not for me, i will tell that person that. HOWEVERRRRRR...in the case of my javelin hunt, i went to look at a javelin, a far drive from me under the assumption that the car is as described....IT WASNT. i left the impression to the man that i didnt want this car, and i even told him that this car IS NOT as described in the CL ad. truth and honesty in placing an ad will make all the difference....and youll know right away if you want that item. needless to say i was not at all thrilled with this dude, and me being me...i let him know about it.

the internet is far less "personal"...and people dont feel the need for a courtesy call or email. because you will never see or meet this person...thats still no excuse for not returning correspondence....AND ITS JUST PLAIN RUDE! in the nutshell....people are just generally morons! to wrap this up Mike....no, youre not wrong!

when 68SPORTSATELLITE offered to go check out the Javelin that i have now, i couldnt thank that man enough for what he did for me....and i never met the guy and probably never will. so a "thank you" either way is what I think is the proper thing to do !

 

[RustyRatRod]

I do at least let someone know yes or no and thank them for their time. Unless they sell somethin out from under me like an a$$hole.

 

[WP29440SE]

i have sent no less than 30 pics of a couple cars someone was interested in. it took me about an hour to compose the emails with the pics and a 4 paragraph description of the cars, never to hear a single word back. its rude , but whatever , moving on to the next guy .....

 

[daredevil]

From a buyer standpoint there so many rusty overpriced junks that some may get tired of replying. And not reply back on nice cars either if they arent still interested. Others may not want to admit its beyond their skill to repair.

 

[Bruzilla]

My word. I spent eight months working at a Ford dealership doing performance training, and since I was training sales people I wanted to get qualified as one first. My eyes were really opened to a lot of crap when I did this. You think taking 10 minutes to take and send some pictures deserves a response? Think about spending two or three hours helping some jagoff who says "give me a day to think about it" and you never hear from them again. If you're selling something you need to keep something in mind - you're the only one providing a service. The buyer owes you absolutely nothing besides payment. Manners don't count. Good behavior doesn't count. Rudeness doesn't count, and it's when sellers start thinking those things do count that they often get into trouble. They do stupid crap like thinking "I'm not going to sell to that guy because he pissed me off a week ago, so screw him. I'll just wait for the next guy."

I used to go with my Dad to car dealerships and cringe at the way he acted. He would shout, curse, swear, and just antagonize and insult the salesmen like there was no tomorrow. Then tomorrow would come and the deal would be made and it was like everyone was just nice as could be. So you have to take the good with the bad when you're selling anything and just keep focused on the task at hand.

 

[67 coronet]

i agree with dog on this one.how tuff is it to just send a "no thanx"responce.just had a bad experience selling my nephew's car on cl.only asked $1200 for it and it was in great shape.(91 nissan nx with under 90'000 miles)had so many idiots try to offer me $500 for it i was ready to punch someone in the face!too many people trying to nitpick the car to lower the price.its only $1200 for a great car.so many people trying to act like they are mechanics was pretty funny though.

 

[moparstuart]

it all comes with the territory if you really wanna sell your car you just have to deal with it

 

[Bruzilla]

i agree with dog on this one.how tuff is it to just send a "no thanx"responce.just had a bad experience selling my nephew's car on cl.only asked $1200 for it and it was in great shape.(91 nissan nx with under 90'000 miles)had so many idiots try to offer me $500 for it i was ready to punch someone in the face!too many people trying to nitpick the car to lower the price.its only $1200 for a great car.so many people trying to act like they are mechanics was pretty funny though.

It's not tough, but it shouldn't be expected either.

For most of the more experienced sales people, they loved nothing more than seeing a know it all come through the door. They would flock to that guy who would come into their territory boasting about how nobody was going to fool them, make them pay too much, sell them some piece of crap, not give them enough on their trade in, blah, blah, blah. These sales guys had ninja skills at manipulating anyone who walked through the door, and got no greater thrill than high-fiving another salesman after getting some blowhard who had come in the door ranting about how he wasn't going to pay a penny more than $300 a month for something go out the door with a $600 payment and thanking him for the deal. We also loved the "informed buyer" who thought coming through the door with a bunch of KBB pages they printed out at home made them experts on how much a car was worth. These folks you could just spin in circles all day long.

 

[shag766]

i was raised irish dough-on. manners were instilled from the time you could walk and talk. it wasn't no, it was no thanks. it wasn't yes, it was yes please. coming from large families meant lots of elders and that was another lesson in manners. being an owner-salesman in a volatile industry, meat, was a challenge at times. i can remember walking away kicking their doors or walls more than once while trying to be calm. i remember one a-hole who owned a small to medium size grocery store who mailed his cheque in, minus the price of postage. my book keeper phones him and he was pretty rude to her. i show up at his joint an hour later and he is pretty drunk in his back office and starts on me yelling his head off. today i would probably just crank him and leave but i just told him to stuff his business where the sun don't shine and left.
--about 3 months later he calls full of apologies and sorry's asking me to come over and talk to him. i go and he tells me about his re-hab program and marriage counseling etc-etc and would i deal with him again. i made him phone my bean counter and apologize and we start slowly doing business again. he turned into about a 4-6,000.00 dollar a week customer for years.
--moral of the story is if i had of cranked him or got into a huge pissing match i probably wouldn't of got the call. if he pulled the same stunt with the big suppliers he was screwed.
--a lot of people today under 40-45yrs were never raised with manners instilled. both parents working or what ever. they have a handful of friends they talk to on a daily basis and the rest of the world is e/mail or texting. i always say thanks but no thanks. never know he might have something a year from now that works for you.

----------.02 cents

 

[satman72]

I'm with Propwash & Rusty on this. I was raised to be polite. If someone sends me pics or such, a simple thank you is IMO warranted.

 

[696pack]

suck it up..
don't expect anything from anyone
it all part of the game...

sometimes i don't answer back because i see something
i do not like or its not in the condition i desire.
what is pointing it out to the seller going to do besides eventually piss them off?
change my or your mind about the item?

i always thank the person for thier time
before i even get the pics to save me
from saying no thanks..
why do i do that?
you tell them no thanks
and then they will ask why?
you tell them why and then they get mad at you.
spare me the drama...

That does not let the seller know that you received the info. I always respond that I received the info and if I am interested as a courtesy.

 

[RustyRatRod]

Bein polite and havin manners is one thing that separates us from animals. We were polite growin up or we got it beat outta us. We said yes sir, no sir, yes ma'am, no ma'am or we knew the back of daddy's hand. Manners show good upbringing. That's part of what's wrong with society today.

 

[Budnicks]

morals or lack there of

--a lot of people today under 40-45yrs were never raised with manners instilled. both parents working or what ever. they have a handful of friends they talk to on a daily basis and the rest of the world is e/mail or texting. i always say thanks but no thanks. never know he might have something a year from now that works for you.

----------.02 cents

:iamwithstupid: IMHFO Just suck it up, deal with it, it's part of the way things are now... BUT there in-lies the biggest part of our problem, not just in selling or buying products, but the Nation as a whole or the fabric we are now weaving & especially in our youth... They're either not being taught any morals or common decency in the 1st place or just don't care {way too often}, or way too many using just/only social media, Forums, Blogging, Texting, Twitter, My-Space, E-mail or what ever the newest social media craze or is the next newest fad {way too often}, they care more about their damn I-Pad or I-Phone what ever the newest electronic devise is, working out their thumbs, than actually confronting or talking to another human-being, too lazy & not even picking up a damn telephone, that they have in their hand or pocket/purse, "all damn day anyway" & call someone or just walk up-to someone & actually talk to them person to person, instead of E-Mail or Texting or some other of the many lame Social media to hide behind, were dumbing down American youth, breeding spineless scared bunch of pu--ies/wimps, to afraid to hurt someones feelings in-person, with all the PC sh-t or for them to actually have a conversation with someone else & discuss what you do or don't like about a purchase {unless they bitch or rave about it it, on some social media} or even to have a personal relationship or what ever, especially without using the Internet to find a date or dating site, with all this lack of personal human contact crap, just to keep in touch or converse with others, they call them "friends", I have X-amount of friends even, what a freaken' joke, they aren't "REAL" friends...LOL... they have completely lost the personal HUMAN touch/contact, they don't know how to interact with other human-beings, let alone lack of morals & common decency or were never even taught them in the 1st place, by lousy, selfish, uninvolved parents, that were raised the same way... rant over, carry on

 

[kdtjb]

You are a car salesman, rather or not you know it. So be patiant, wait for your buyer. And when he comes, don,t worry about if he has manners or not. Just take his cash and say thank you. Did I mention to be patiant. Kent.

 

[Propwash]

Budnicks, you got an answer for everything man...lol I could be trapped in a burning plane spiraling towards the ocean, stuck in my seat, upside down and in the dark. A few paragraphs from you later..Walla.......Stranded on a tropical island with the Hawaiian Punch girls.