Out here where I live
FedEx is the absolute worst,
by any stretch of any imagination, shits or the boxes are always damaged
crunched up corners & a week (or month) or more late
they use subcontractor to deliver up here,
usually some 'private carries' (to be polite, giving them the benefit of dougt)
in a reg. van, with a magnetic sign slapped on the side/door...
Not really professional services...
I seem to Or I used to have, decent luck with
USPS,
United States Postal Service...
The past 2 + years since our normal/reg. mail-lady retired...
Past 2 winters really bad services...
(I get it, somewhat too, that it's snowing & had bad years too)
Our mail or packages, has been extremely spotty, of late
been having issues with new carriers, trainees
& people not showing up to do their jobs, big turnover
(it's Fed. Union too)
"allegedly" I asked & talked with the local office & people up from that too
after I complained a couple times (like 5-6 time & still no responses),
I found out that,
they NOW use our route, as a training route too
I have or have had to go down the hill, 13-15 miles each way
to Sonora main post-office branch & pick it up...
They always have some crappy excuses, why
...
Some weeks we go a couple days at a time,
'with lil' to no mail',
if it snows, you can forget about mail/packages at all,
I guess they forgot about the Mailman Mantra...
Or the mail is crumbled up & wet/soggy at best
(ours here all delivered in a Jeep/Mail-truck, rural route, there's no walkers)
it's rare my dad doesn't get several pieces of mail daily,
he gets a ****-tone of junk mail constantly...
(that's a whole other issue
)
& I have had
great luck with UPS "here", (guys/gals in the brown trucks)
the driver for our area lives about 4 doors away up across the road
both him & his wife work at the Angles Camp distribution/delivery center...