Another vote for Hagerty here, this time from not only a longtime customer, but one who's had to
utilize their coverage (unfortunately).
Lookit, here's the thing, at least to me - in this society, it's sadly really rare when you come across a
company with uniformly professional, courteous service across the board.
Well, in all my years with Hagerty, they've been just that - every single time I've ever been on the phone
with them, every time I've run across their reps in person, they've been
excellent in the way they conduct
their business.
More importantly than that even, when I've had occasion to actually file a claim with them...
They have proven to be the easiest company to deal with, too.
Sympathetic to my plight (a hurt baby GTX), quick to offer help, more than accommodating to my particular
request for repair facility and stayed with me until it was over and I was happy (they followed up! Go figure!)
No haggling over parts, prices, none of that - and even though the shop I used was on their radar already
(from another customer previous apparently), they insisted I give my two cents on the experience with that
shop so they could further their future recommendation (or lack thereof).
The shop I chose was "Hagerty friendly" as well - they love doing work for Hagerty.
All in all, an
amazingly easy experience to fix my own clumsy boo-boo.
World of difference from past experiences with the "commercial" insurance carriers I've experienced over the
years. Absolutely 180* from them....
Side note - a few of them in the office there had apparently shared pics of Fred (my GTX) amongst themselves
(most of them
are car people too, after all) and I received some nice complimentary messages from a handful
of them since then.
They didn't have to do that - nobody was trying to sell me anything, after all - they just like the car.
I have always insured Fred for stated amounts and increased it a few times over the years, as the car got more
and more "done" (they aren't ever done, don't care what you say). Simple phone call took care of that, too...
I don't really care what other companies would charge for coverage.
I've found the best. One less worry in life.