In todays instant gratification {even among older car people}
that's all computerized & the Jiffy Lube, impatient in & out quickie mentality
or cheapskates/disgruntled & all the suit happy customers {they will happen}...
Some of what I will say here may have been covered already...
BUT;
There's usually a good reason not many of these types of shops, aren't in business,
any more...
Some is not needed ",much" anymore, or very small %'s need the services,
hard to make a go of it...
Some is probably, that it was dying off or the knowledge talent/workforce/parts is gone
or it has out priced it's base...
Not that it's not possibly a good idea,
I hope you can make it work...
Running your own business, isn't like working for anyone else,
let alone like some govt. or some sales job...
I hope you can make it work, it'd be cool to see,
IF you can keep & service customers,
especially repeat buss., to keep you & your growing workforce in high cotton...
I'd highly suggest start out small & grow it as needed,
don't jump in too deep @ 1st, until you figure it all out...
I guarantee there's stuff your not thinking of...
Here's more you probably already have thought of, if not I hope it may help...
Waste & storage, grease traps, cleaning & pumping, disposal/garbage,
tools/equipment etc.
Permits, licenses, certifications publically displayed {City/County/State},
depends on where you are {I'm not familur with Fla.}, there are different requirements,
on taxes, occupancy permits, "Professional signage" don't be cheap here either
{there will be some req. & limitations}, all the assoc. costs...
Hopefully you won't deal with the EPA or do a costly environmental impact study
or have to add curbs driveways, green belts, egress-regress, stop lights, lane re-striping etc., that some new business have to do, even if it's the same type buss. that was there before...
All the necessary insurances,
Millions of $$$ in liability {don't be cheap there} &
then more insurance to cover what that other insurance doesn't cover &
then flood & hurricane ins. in Fla., janitorial & general cleaning expenses,
Title 24 & ADA compliant handicap restrooms facilities {this could be a really big $$$ hit},
even parking issues or street access/regress, could be a stickler &
a problem with the city/county etc.
Maybe get a contract with a "build to suit clause", before signing any lease or purchase,
Have the landlord/owner/mngr. cover some of the building & improvement costs possibly...
Then there's workman's comp, even if they are subcontractors 1099 employees,
your still required to cover it {big hit there} it's a % of you gross billings,
X-amount % per $100, then if anyone gets hurt & claims it, real injury or not,
than it goes up drastically too {long story, but it happens}
Air compressor supply large enough to not tax the system,
then adequate electric supply for your equip., don't be cheap here either...
Then there's water, gas, power/electrical requirements, maintenance, lifts,
good lighting, good cleaning, good phones, a clean sales point register,
that you or someone to man them both or you'll lose allot of buss. otherwise...
You have to accept credit cards & pay for that service % expenses/rentals,
just a cost of doing buss., pretty much of any kind, you can select which ones to accept,
American Express & Discover are expensive %'s, Visa & MasterCard aren't as bad,
price can vary vastly for services, really depends on volume of billing/sales...
People don't pay cash much at all anymore, even all the old farts now,
use credit cards & cell phones, even the internet now...
A good website & facebook page, phone book listings,
TV/Radio {aren't that pricey locally} &
even buss stop bench adds, probably would help too...
Then there's the rent or mortgage payment & insurance...
How many billed man-hours/converted to net profit will it take ?
Just to keep the doors open,
let alone walk away with any profit,
you will need to more than likely, reinvest most all of you profits,
to just have some capitol & to keep up with ever expenses...
IMO you surly won't foresee all of them...
Almost No-one, even people that have done it before, rarely does...
The employees won't have all the necessary tools you will need to supply some...
Like larger tools etc., oscilloscope/analyzers, timing equipt./lights,
floor & tranny jacks, welders, torches, specialty pullers,
tire machine, balancer mach. etc.
Even in a tune-up shop, if your going to do anything more than
plugs, wires, points, caps, rotors, coils, gaskets, brakes etc....
Dealing with an older workforce & problems with aging & mobility, health issues etc.
I hope you do all your due diligence...
Sounds like you've spent most you profit already,
dwindling it down to nothing before the doors are even open,
with all the workforce & counter lady etc., when starting out, especially a new buss.,
you should be doing allot of the work yourself, not just managing it...
Most new buss. fail because visions of grandeur, of poor planning,
{not enough personal commitment/attention to details} &
over taxing the capitol, long before the doors even open,
let alone, keeping the doors open & actually being profitable, not just a hobby...
I hope you have all the basic knowledge & necessary needed skills too,
so your workers don't take you for a ride,
then it cost you money to fix &/or pay for their mistakes,
let alone all the regular day to day brick & motor buss. expenses...
You really need to have the added broad knowledge base,
of most if not all the work being done...
Your word & reputation of even your employees
"is everything", you have to deliver even on your employees lame excuses
& unrealistic promises, because;
A bad word of mouth {just like on here, with people not following thru, get hammered}
it will kill you off, before you even get barely started in business...
Been there done that, with most of all the above several times...
I'm not trying to sound like a condescending "Know it all" either...
Like I said before "I hope your venture works out for you"...
BUT there's allot more to running a regular daily 6-7 days a week, brick & motor buss.,
especially customer relations with heaver "service" based business,
than just an idea or management issue...
IMO & experiences it' far more complex & time consuming, mentally taxing,
than being just an employee, when someone else has to take care of,
all the rest of the stuff, that keeps the doors open, which would be you,
or fall on your broad shoulders in this case...
Good Luck & Happy Moparing