guy gadbois
Well-Known Member
- Local time
- 2:13 AM
- Joined
- Apr 7, 2021
- Messages
- 824
- Reaction score
- 2,750
- Location
- Principality of Sealand
Ive been on both sides of the counter, and there are indeed stories to tell about moronic customers... Have actually considered doing a book about it!Sittin back with my popcorn on this one.....
....oh the stories I could tell about customers who don't like the questions when they want to buy a part but can't seem to cough up the answers I need so that you don't get the wrong part........
......and that's all I'm gonna say 'bout that......
BUT! the FACT remains that the vast majority of the individuals behind the counter these days at all national chains and many local stores are CLUELESS about what they are doing and probably cant even change their own oil. This is indisputable. part of it is the 'corporate culture' of these places, part of it is that the 'kids' dont care or know about cars - if it doesnt pop up on some targeted ad on their celphone they know not or care not - and part of it is that there is no need for knowledge any more 80% or so of the time; few people fix their own cars anymore short of basic maintenance like oil changes. And any knowledge of anything more than 5 years old is unheard of. If its not in the computer, it doesnt exist...