Pricks!

[moparedtn]

Oops, my bad. I thought the title of this thread was a call to arms....

 

[moparedtn]

In all seriousness, I've noticed a decided lack of social graces in folks in general since everyone was released back
into the real world after Covid - it's like it set back societal behavior a generation, making everyone stay home for
so long.
Might just be me....

 

[CoronetDarter]

I'm starting to notice a trend, people are being absolute pricks for no reason!

A few weeks ago I was doing an aftermarket stereo install in my boys 2014 Charger and called a local audio shop to purchase a stereo plug/pigtail. He asks for the make, model and year then tells me I need this complete $500 install kit? I reminded him that I only asked for the pigtail and started to explain what I was doing.. he stays "good luck with that". That's it, end of conversation?

Today I call Hughes engines, I'm considering some upgrades to the daughters 5.9 magnum and they seem to be a good source for both parts and info. I introduced myself and said I'm putting a 5.9 magnum in a 1972 Satellite.. and was immediately cut off "I don't care about the car, what motor are we talking about" WTF? So I say 2000 5.9 magnum.... "O.K. I need you to read this article, decide what your goals are then call me back".. O.K? I read the article, it's explaining the ECU! I call back, told him my goal so he now tells me to go through their dyno results and find one that matches my goals to which I say " I already did and there isn't one".

If he would have shut up for 1 minute at the start of the first call he would have gotten everything he needed but could not restrain himself from being an obnoxious prick. I'm out, first impressions are everything.

Dave Hughes can be a real prick. He has zero customer service skills. Very surprising since it's his business.
If you get a hold of Tom its a better experience.

 

[ckessel]

This may be an outlet for you Devin

 

[Kern Dog]

That man's voice !

 

[HEMIB]

I'm starting to notice a trend, people are being absolute pricks for no reason!

A few weeks ago I was doing an aftermarket stereo install in my boys 2014 Charger and called a local audio shop to purchase a stereo plug/pigtail. He asks for the make, model and year then tells me I need this complete $500 install kit? I reminded him that I only asked for the pigtail and started to explain what I was doing.. he stays "good luck with that". That's it, end of conversation?

Today I call Hughes engines, I'm considering some upgrades to the daughters 5.9 magnum and they seem to be a good source for both parts and info. I introduced myself and said I'm putting a 5.9 magnum in a 1972 Satellite.. and was immediately cut off "I don't care about the car, what motor are we talking about" WTF? So I say 2000 5.9 magnum.... "O.K. I need you to read this article, decide what your goals are then call me back".. O.K? I read the article, it's explaining the ECU! I call back, told him my goal so he now tells me to go through their dyno results and find one that matches my goals to which I say " I already did and there isn't one".

If he would have shut up for 1 minute at the start of the first call he would have gotten everything he needed but could not restrain himself from being an obnoxious prick. I'm out, first impressions are everything.

Do you have a pic of the connector some of them a a MOLEX mini Jnr you can get from Mouser Electronics

 

[RemCharger]

That man's voice !

View attachment 1797111

The American accent?

 

[Nxcoupe]

I have found that car guys and gun guys have more than their share of a$$holes in the group. I don't understand it, I'm a friendly guy, I can absorb a boatload of sh!t and maintain my cool, and then that one person just says the wrong thing and I lose it. Seems there are people who feel the need to make themselves feel better by belittling or being condescending towards you. I am too long in the tooth to put up with that crap. Life's too short.

 

[#41]

Thank you for internet shopping. The only guy I really HAVE to talk to is the UPS driver, and he's a great guy.

 

[Keith926]

Me and a friend were talking about a local scrap/salvage guy, my friend found him difficult, and I found him reasonable, but you need to prove your reasons, my friend said "a broken clock is still right twice a day" On the flip side of that, the friendliest, most "professional" person might get a call that interrupts their flow, and they aren't their usual customer service self. These displays of humanity are a good thing, no big corporate conglomerate would tolerate such emotion, there may be one or more person you could complain to in a big company, more bureaucracy funded by the immense markup of offshore labour/parts. Smaller companies, that are good, are usually busy, and even the best people person on the phone can be taken as rude or short, meanwhile they took you call waiting while on hold with a supplier, and someone is at the counter, their 10am coffee is cold, texts from their spouse are overdue for reply, 12:20 pm and that sandwich would be have been nice at noon. Sometimes lack of courtesy is mistaken for shortness of breath. I run my own small auto shop where I do it all, answer phones, paperwork, sweep the floor, repair the car. I forget to look into some inquiries sometimes or dismiss planning complex jobs when I'm busy.

I wouldn't get turned off by one interaction, they probably have more work than than they can do, and you aren't employing their people skills. They have to sift through a lot of BS phone calls I bet. Persistence shows serious interest. Old car guys are stubborn

 

[kiwigtx]

Me and a friend were talking about a local scrap/salvage guy, my friend found him difficult, and I found him reasonable, but you need to prove your reasons, my friend said "a broken clock is still right twice a day" On the flip side of that, the friendliest, most "professional" person might get a call that interrupts their flow, and they aren't their usual customer service self. These displays of humanity are a good thing, no big corporate conglomerate would tolerate such emotion, there may be one or more person you could complain to in a big company, more bureaucracy funded by the immense markup of offshore labour/parts. Smaller companies, that are good, are usually busy, and even the best people person on the phone can be taken as rude or short, meanwhile they took you call waiting while on hold with a supplier, and someone is at the counter, their 10am coffee is cold, texts from their spouse are overdue for reply, 12:20 pm and that sandwich would be have been nice at noon. Sometimes lack of courtesy is mistaken for shortness of breath. I run my own small auto shop where I do it all, answer phones, paperwork, sweep the floor, repair the car. I forget to look into some inquiries sometimes or dismiss planning complex jobs when I'm busy.

I wouldn't get turned off by one interaction, they probably have more work than than they can do, and you aren't employing their people skills. They have to sift through a lot of BS phone calls I bet. Persistence shows serious interest. Old car guys are stubborn

A very well put together response.

I know on occasions I have clients ask if they woke me up or was I out running..... sometimes they are quite correct. I have trained one client to text me early in the morning and I will call back - he starts at 5:30am, and if there's a problem before he can start production, I need to know about it. Normally he will call me if I don't respond within an hour....which I think is very reasonable.

 

[Rebelrouser]

The Charger is an incredible weird deal and yes I first went to Crutchfield and others. The factory stereo has wiring routed through it that ties into the heater, vehicle info screen, etc. The installation kit for it includes new heater controls plus a harness but mounts the screen down in front of the shifter which I wasn't digging.

I have not installed an aftermarket radio in years. The main reason is called CAN networks. all the modules in your car talk to each other over this network, has to do with diagnostics and modules exchanging information. Every module in your car including the radio is a node on the network, eliminate a node and the network may no longer function. If the network goes down all kinds of problems occur. That is the reason for the high cost of the installation kits many times. Even if you buy a used OEM radio many times there is programming that needs to be done on radio replacement, only available with a OEM type scan tool usually from a dealer. Sucks but that is the way it is.

 

[747mopar]

I have not installed an aftermarket radio in years. The main reason is called CAN networks. all the modules in your car talk to each other over this network, has to do with diagnostics and modules exchanging information. Every module in your car including the radio is a node on the network, eliminate a node and the network may no longer function. If the network goes down all kinds of problems occur. That is the reason for the high cost of the installation kits many times. Even if you buy a used OEM radio many times there is programming that needs to be done on radio replacement, only available with a OEM type scan tool usually from a dealer. Sucks but that is the way it is.

Yes and that's exactly where I ran into problems, fortunately the factory stereo is tucked away to where leaving it in place isn't a problem.

 

[747mopar]

Do you have a pic of the connector some of them a a MOLEX mini Jnr you can get from Mouser Electronics

No but that project is done thank goodness!

 

[HemiLane]

You might try Kammer & Kammer out of Ohio for the 5.9 Magnum. I got heads, cam, and intake from them for my 2001 Dakota RT. It was a while back, but they were a pleasure to deal with.

 

[Nxcoupe]

You might try Kammer & Kammer out of Ohio for the 5.9 Magnum. I got heads, cam, and intake from them for my 2001 Dakota RT. It was a while back, but they were a pleasure to deal with.

They are local to me

 

[Hey-O]

Me and a friend were talking about a local scrap/salvage guy, my friend found him difficult, and I found him reasonable, but you need to prove your reasons, my friend said "a broken clock is still right twice a day" On the flip side of that, the friendliest, most "professional" person might get a call that interrupts their flow, and they aren't their usual customer service self. These displays of humanity are a good thing, no big corporate conglomerate would tolerate such emotion, there may be one or more person you could complain to in a big company, more bureaucracy funded by the immense markup of offshore labour/parts. Smaller companies, that are good, are usually busy, and even the best people person on the phone can be taken as rude or short, meanwhile they took you call waiting while on hold with a supplier, and someone is at the counter, their 10am coffee is cold, texts from their spouse are overdue for reply, 12:20 pm and that sandwich would be have been nice at noon. Sometimes lack of courtesy is mistaken for shortness of breath. I run my own small auto shop where I do it all, answer phones, paperwork, sweep the floor, repair the car. I forget to look into some inquiries sometimes or dismiss planning complex jobs when I'm busy.

I wouldn't get turned off by one interaction, they probably have more work than than they can do, and you aren't employing their people skills. They have to sift through a lot of BS phone calls I bet. Persistence shows serious interest. Old car guys are stubborn

As I said, some people you can tell are just a**holes and some are just busy with their head flying in all directions. It doesn't take long to determine the difference. One person running around or one standing with his arms crossed watching you come in like you have herpes. I'm no better than anyone, but don't ever think you're better than me. I spoke with a repair company yesterday and it took two calls calles to get to her. She said she was very busy. We joked and talked for five minutes or so. I set up my appointment with her and got an email a little later confirming my appointment and thanking me for the enjoyable conversation. She said it helped her come down and level off. You can make or break someone's day, just like they can you. The art of the deal..............

 

[Rick@Laysons]

Me and a friend were talking about a local scrap/salvage guy, my friend found him difficult, and I found him reasonable, but you need to prove your reasons, my friend said "a broken clock is still right twice a day" On the flip side of that, the friendliest, most "professional" person might get a call that interrupts their flow, and they aren't their usual customer service self. These displays of humanity are a good thing, no big corporate conglomerate would tolerate such emotion, there may be one or more person you could complain to in a big company, more bureaucracy funded by the immense markup of offshore labour/parts. Smaller companies, that are good, are usually busy, and even the best people person on the phone can be taken as rude or short, meanwhile they took you call waiting while on hold with a supplier, and someone is at the counter, their 10am coffee is cold, texts from their spouse are overdue for reply, 12:20 pm and that sandwich would be have been nice at noon. Sometimes lack of courtesy is mistaken for shortness of breath. I run my own small auto shop where I do it all, answer phones, paperwork, sweep the floor, repair the car. I forget to look into some inquiries sometimes or dismiss planning complex jobs when I'm busy.

I wouldn't get turned off by one interaction, they probably have more work than than they can do, and you aren't employing their people skills. They have to sift through a lot of BS phone calls I bet. Persistence shows serious interest. Old car guys are stubborn

THANK YOU!!!!!!

You've pretty much summed up a typical day of what I do for a living.

Considering my current age, I wonder how long I'm going to continue.....

 

[hacksaw]

ya... the world is changing. just being a nice person is getting hard to find....
case in point. 3 years ago i had a vette. i had been out in it on a killer day. when i got home i left the top down and forgot to put it up and it was down all night. and as my luck it one of them spring super cell storms rolled over during the night and filled the car with water. it was covered by inc even tho it was my falt. go to today temps have been around zero for like 2 weeks and the new engine i just put in my SC360 cracked. yes it had coolent in it. i normaly run 60 %-ish coolent mix. my inc guy said it was my falt for weak coolent mix and i should have changed it even tho the mill has only been in it like 8 months.... and hung up without even saying goodby. now all my calls go to voice mail.
sorry. just needed to vent. mayby someone has a idea on how to handle it. .. state farm.

 

[hacksaw]

Like my Wife walking into our local Dodge dealer to drop 55 grand and nobody would give her the time of day, other than one guy that finally asked her what she wanted after 20 minutes that wouldn't take her seriously when she wanted to order her Challenger AWD fresh off the assembly line.

She went 40 minutes East to another dealer, was dealt with professionally there and got the first car off the line for Canada on St. Patrick's Day 2017. She drove it straight to the Midland dealer, drove up to their front window and honked the horn. The guy that wouldn't do her order came out, she put down the passenger window and told him to kiss her ***!

View attachment 1796890
View attachment 1796891

love the color