Went to Omaha to pick up my polished stainless window mouldings. 240 mile round trip. One had been cracked and cobble repaired--obvious damage. Shyster tried to tell me it was damaged when I brought it in. I have 4 witnesses that can say it was not, including their guy that checked it in. That is part of his job, to inspect incoming parts for damage. Either- someone swapped their bad trim for my good trim, or it got away from the polisher and catapulted -broke it . He was not going to replace it and conversation heated up quickly. He never offered a cash discount, and I would not have settled for that anyway. I am an easy going person --UNTIL- someone lies or tries to cheat me. His daughter-in- law stepped in and gave me her word she would make it right. We will see............................MO